At Mac&More, we strive to ensure customer satisfaction with every purchase. This Refund Policy outlines the terms and process for refunds. By using our website, you acknowledge and agree to the following conditions.
1. Refund Process
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to the original payment method used at the time of purchase (SSL, MFS, or Bank Transfer).
Depending on your payment provider, it may take additional time for the refund to appear in your account.
2. Important Points
Advance payments made for an order are non-refundable. However, if we fail to deliver the product within the committed timeframe, a refund will be processed within 48 hours.
Refunds will only be issued via the same payment method originally used (SSL/MFS/Bank Transfer).
3. Refund Timeline
Bank Transfer: within 3 business days
Online Gateway / Mobile Financial Services (MFS): within 7–15 business days
EMI: within 7–15 business days
Cash on Delivery (COD): within 3 business days
The refund timeline will begin from the date of order cancellation or failure to deliver within the promised delivery period.
Note: Business days exclude weekends and government holidays.
4. Policy Changes
Mac&More reserves the right to amend or update this Refund Policy at any time without prior notice. Updates will take effect immediately upon posting on the website.
5. Agreement
This Refund Policy is an integral part of our Terms & Conditions. By using our website and services, you confirm that you have read, understood, and agreed to these policies.